Hoi P'loy is a vintage inspired lighting company in Woodstock, Cape Town. We offer our products to the lighting and interior decoration industry as well as homeowners both within South Africa and overseas. The work environment is great, with a fantastic team possessing various skills and from different backgrounds. If you would like to get a feel for our creative working environment, please visit the Miss Moss blog post about Hoi P'loy here

Business Administrator | Client Relations (Full-time)

The right candidate will need to be a positive, hard-working, self-motivated team player who is proactive, extremely efficient, organised and resourceful. You will need well rounded administrative skills and excellent customer service traits. You should be able to manage all orders, handle situations efficiently and take ownership of tasks.

Job Description

  • Interacting with clients on an online platform, being the "face of the company" in the digital world
  • Communicate with clients via emails (lots of emails)
  • General sales tasks, Drawing up quotes and invoices, Processing orders
  • Processing sales using accounting systems and keeping track of order processing
  • Maintain strong relationships with both trade and wholesale clients and managing consignment stock
  • Follow up outstanding orders
  • Overseeing outgoing orders and tracking parcels
  • Provide clear communication with production team
  • Understanding and advising on what's best for the client's needs in details
  • Various general admin tasks
  • Daily cash up
  • Manage petty cash and banking

Work experience and Skills

  • 2–3 years of experience in sales and admin
  • Customer service
  • Computer literate
  • Intermediary understanding of quotes and accounting
  • Have worked on accounting system such as Sage Pastel
  • Proficient in MS Office knowledge, especially Excel and Google docs
  • Possess excellent written and verbal communication skills
  • MATRIC is a must, tertiary studies a bonus

Work hours : Full-time 8 am - 5 pm

If you think you're the right person, please send through the following to apply:

  • Brief cover letter explaining why you're ideal for this job
  • Photo of yourself
  • CV

Successful candidates will be contacted to arrange an interview.